Frequently Asked Questions

• Why run an employee survey?
• What questions are included in the survey?
• How will the results be reported, what will they include, & who gets to see them?
• What other reporting / analysis of our data is available?
• Who will I be able to compare my results against?
• How often can I undertake the survey, & can I trend my results?
• How do I implement the survey?
• What are the technology requirements involved?
• How secure is the system? What about confidentiality of information?

Why run an employee survey?

• The success of your business depends on the competence and motivation of your employees. Do you know what your employees think of their jobs, or your organisation? Are there things you can do to make your organisation a better place to work? Our research indicates there is a strong link between employee enagagement and improved customer service, productivity, and profitability. Click here to download a document further outlining the case for running an employee survey.

What questions are included in the survey?

• Click here to see the list of questions included in the survey

How will the results be reported, what will they include, & who gets to see them?

• You see the results immediately as the first respondent data is submitted. No waiting until the end of the survey to see your results!
• Click here to see the standard package of online reports, plus the additional reporting options you can add.

What other reporting/analysis of our data is available?

• JRA are specialists in workplace surveys AND analysis. In addition to online reports, we can offer Higher Level Analysis to identify the key drivers of employee commitment and satisfaction in your organisation.

Who will I be able to compare my results against?

In addition to viewing your own results, you have the option to benchmark your organisation against:

• Our total ‘All Organisations’ database
• A customised benchmark group, including organisations of your choice (e.g. organisations from your industry sector)
• Please note: if you select the customised benchmark option, comparison is against a consolidation of “comparison group” data. We guarantee that the confidentiality of individual organisation and employee data is strictly protected.

How often can I undertake the survey, & can I trend my results?

• You can undertake the survey as often as you like, whenever you like
• Where the survey is repeated, the option of online trending of your results against previous surveys will be available

How do I implement the survey?

1. After deciding that you would like to run a workplace survey, you need to look at what sort of reporting options you require. Different organisations have different requirements from a survey – do you want detailed and stratified reporting abilities by demographics? Do you want to be able to benchmark your performance against other organisations? Would you like to add your own organisation-specific questions? The Australian Workplace Survey comes with a range of reporting options that can enhance your ability to analyse your data and make informed decisions. Click here to see our range of reporting options.
2. Once you’ve decided what reporting options are suitable for your organisation, you need to register. Registration is easy – just click here for the 3-step registration system.
3. Once we have received your registration, we can proceed with setting up your survey. Soon after we first hear from you, we will call to introduce ourselves and confirm any details as necessary. This can include finalising a demographic structure, writing extra questions, setting up a support package, or detailing our higher-level supplementary reporting.
4. Once your survey has been set up, you will be sent a web link to your survey, which you will distribute to your staff via email. If you prefer, we can send out the survey to a staff list you provide (at a small additional cost). We recommend organisations send out a preliminary communication email to staff about a week before the survey ‘goes live.’ This email should introduce the survey, describe why it is being conducted, and what you intend to do with the results.
5. Your results are available online from the time the first person submits their response, allowing you to view your results during the completion period. Online viewing rights will be established for your nominated contact person as soon as your Survey gets underway, so response rates can be tracked to encourage maximum completion.

What are the technology requirements involved?

• The technology requirements to take part are not onerous - staff completing the survey via the internet require access to a PC or Mac, with a browser and internet connection. The survey questionnaire can be accessed using Internet Explorer (IE v5.5 or above), Netscape (v6.2.3 or above), or Mozilla Firefox browsers.
• If your staff will be completing the survey in hardcopy format, there are no technical requirements

• To view your survey results online, all that is needed is a PC with Internet Explorer (IE 5.5 or above) installed, and an internet connection

How secure is the system? What about confidentiality of information?

• Data is collected and hosted on our secure servers protected by SSL encryption.
• Information collected is confidential and your data will be disclosed only to your organisation.
• Individual employee data is always confidential and anonymous.