Frequently Asked Questions

Why run an employee engagement survey?

  • The success of your organisation depends on the competence and motivation of your employees. Do you know what your employees think of their jobs, or your organisation? Are there things you can do to make your organisation a better place to work, and elicit a better response from your people? If your organisation has a focus on improving productivity, you need to work with your employees to create an organisational environment that will get the best out of them. Our research indicates there is a strong link between employee engagement and improved customer service, productivity, and profitability.

"Why bother? We're not going to win"

  • The JRA Best Workplaces Survey is not just about finding Australia’s Best Workplaces in Aged Care - it's also about the desire to become a great place to work. The large majority of organisations that will take part in the survey will not participate because they think they might win an Award. They will participate simply because having a great workplace is a worthy goal, and an excellent way of attracting and retaining talent. Engaged employees are more loyal, committed, and perform to higher levels.
  • Your results and ranking are NOT made public if your organisation does not make the finalist list. If you are a finalist, permission will be sought to make public selected data.

"We already run our own survey/a global survey"

  • If you already run a survey in your workplace, it is definitely worth looking at the JRA Best Workplaces in Aged Care Survey. How long does it take you to create a questionnaire, distribute hard copies, complete data entry from completed questionnaires, and then create graphs/charts/reports? And what is that time worth? We can take all of the hassle of running a survey away from you, from just $695+gst, leaving you with the time and resources to act on the survey results.
  • If you already survey your staff, participating in the JRA Best Workplaces in Aged Care Survey may still be worthwhile in order to gain better local reporting, access to Australian Aged Care benchmark data, and the chance to be recognised as one of Australia’s Best Workplaces in Aged Care.

What questions are included in the survey?

  • Every organisation that participates in the JRA Best Workplaces in Aged Care Survey completes the same set of 60 questions. This allows us to compare organisations as places to work, as rated by their employees. This also means we can offer organisations that participate in the survey the option to benchmark their results directly against all other organisations who participate.
  • You are able to add your own extra questions to your survey if you wish
  • Click here to see the list of questions included in the survey

How will the results be reported, what will they include, & who gets to see them?

  • You see the results immediately as the first respondent data is submitted. No waiting until the end of the survey to see your results!
  • Click here to see the standard package of online reports, plus the additional reporting options you can add.
  • You decide who gets access to your results.

What other reporting/analysis of our data is available?

  • JRA are specialists in workplace surveys AND analysis. In addition to online reports, we can offer Higher Level Analysis to identify the key drivers of employee engagement in your organisation.

Who will I be able to compare my results against?

  • In addition to viewing your own results, you will be able to benchmark your organisation against other organisations in the Aged Care industry.

How often can I undertake the survey, & can I trend my results?

  • You can undertake the survey as often as you like, whenever you like
  • Where the survey is repeated, the option of online trending of your results against previous surveys will be available

How do I implement the survey?

  • Click here to view details on how the survey can be run in your organisation. In addition, we provide each organisation with comprehensive instructions on how to easily run the survey.

What are the technology requirements involved?

  • The technology requirements to take part are not onerous - staff completing the survey via the internet require access to a PC or Mac, with a browser and internet connection. The survey questionnaire can be accessed using Internet Explorer (IE v5.5 or above), Netscape (v6.2.3 or above), or Mozilla Firefox browsers.
  • If your staff will be completing the survey in hardcopy format, there are no technical requirements
  • To view your survey results online, all that is needed is a PC with Internet Explorer (IE 5.5 or above) installed, and an internet connection

How secure is the system? What about confidentiality of information?

  • Data is collected and hosted on our secure servers protected by SSL encryption
  • Information collected is confidential and your data will be disclosed only to your organisation. If you are a JRA Best Workplaces in Aged Care finalist or winner, we will seek prior permission from you for any information that might be used to promote your win and the Awards.
  • Individual employee data is always confidential and anonymous