Testimonials
David Beech Jones General Manager - People, GHD
"GHD initially worked with JRA when our New Zealand business participated in the Best Places to Work Survey in 2006. This was a very successful experience and we have since engaged JRA as our global partner for staff surveys.
This has involved the JRA survey-online.com tool for our global People Survey in 2007 and 2008 and a Leadership Capabilities Survey in 2008. Our global surveys have had high response rates across our 6,000 people in 15 countries. The online survey has received great feedback for its ease to complete and administer globally. JRA's easy-to-interpret on-line reports and cross tab functionality allows our business units to cut and compare the data in many valuable ways.
JRA's annual People Survey and our commitment to GHD being 'a great place to work' have now become the foundation of our firm's approach to people.
Our business unit People Managers and our corporate team are very impressed with JRA, their highly professional, friendly and responsive people and value for money services. I am very happy to recommend JRA as they build their business in Australia and globally."
Melissa Anderson HR Project Manager - Talent Development and Engagement, The Warehouse
"When we embarked on the journey to find a new provider for our Engagement survey, we looked at 5 or 6 options and researched them fully. JRA was the clear winner taking into consideration a range of criteria including cost, online capability flexibility, Engagement survey offering and functionality, provision of NZ benchmarking data and being based in NZ, not to mention the fact they were a down to earth team who we knew immediately we could work with. Two years into the working relationship and I can't fault JRA on any level; they have been exceptional and have exceeded all our expectations. And our managers really value the online access to results, functionality of the reporting and the speed at which the results are delivered."
"The instant, online delivery of our survey reports from JRA has been fantastic, particularly the ability to drill down into our various departments and view and compare their results. Our key driver report gave us a better understanding of what drives the engagement levels of our people, and gave our post-survey initiatives better focus. Thanks to the JRA team for their support!"
Barbara Gladding Engagement Analysis Project Manager, NZ Transport Agency
"JRA provided independent and professional support to measure engagement levels before, during and after a merger, starting in October 2007. Initial results from both legacy organisations became engagement baselines. The JRA team continued to provide support from that point, and on through the merger process. The result was a regular and objective 'pulse' of a random selection of staff. Once the merger had taken place, using a modified approach, we were able to give staff their own 'voice', again through a random and regular check on engagement levels. It gave us an idea of how things were going for staff. It was a tool which has helped to inform decision making, and has been very useful in tracking the engagement trends."
"When looking for a 360 degree feedback tool for our management team, I came across JRA’s 360 reflect product. We wanted to assess our managers against a range of core competencies and found that the standard version covered all of our own competencies and more. The online survey was easy to complete and provided comprehensive and easy to follow reporting. It was also extremely cost effective. We were so impressed by the product, and by JRA’s service, that we recommended JRA to WHK Corporate. Our Corporate office wanted to assess the Chief Executives of our 22 member firms against our own WHK-defined core leadership competencies. WHK worked closely with JRA to develop a customised 360 degree survey. Again, it was well-managed and easy to use."
"JRA provide the most relevant employee engagement survey, giving both comparative data and also reliable insights into areas to celebrate and areas to focus our people improvement projects. The service JRA provide us is supportive, with a good balance of professionalism and personal touch. They are always happy to help and there is no question too small."
Greg Liddington Human Resources Director, Smith&Smith
"Our search for a new engagement and climate survey was critical for us getting real traction in our plans to become an Employer of Choice. For our business, JRA was a clear leader in every respect. Pivotal to our decision was that it’s NZ based and benchmarked against NZ businesses. The fully optioned New Zealand Workplace Survey gave our managers relevant data to build their individual action plans. The speed and convenience of completing the survey online almost doubled our participation rate and the flexibility of real time; online reporting is an added bonus. From our first contact with JRA to the Directors’ Key Driver presentation, the team at JRA has been fantastic - available, knowledgeable, practical, patient, and friendly. Real people."
Anna Archer Learning & Development Co-ordinator, Sovereign
"Sovereign have worked with JRA since 2003. JRA's Internal Service Surveys provide us with all the information we need to gauge service within Sovereign and any changes we require are always considered and implemented where they can be. Overall, service provided by JRA is second to none. The team are efficient, friendly and approachable and we can rely on them to provide the best possible service in every dealing we have with them."
Sue Matson Area Leader - Peopleworks, Flight Centre (NZ)
"We have participated in (and been a category winner of!) the unlimited/JRA Best Places to Work survey since 2002. We have always been impressed with the service, professionalism and attention from JRA staff, and the ease with which we can run the survey across our 150+ locations and still get a response rate of over 70%. The survey supports our commitment to receive and act on staff feedback, and we look forward to a continued successful relationship with JRA."
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What do our clients think? Click here.
"We have had a much greater response rate using this system than other paper based systems..."
"We have found the online access for the survey excellent, as has been the quick turn around time"
"The key for us has been the willing and open manner in which the JRA team have worked with us"
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